Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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bobjones
Level 7

Roku Express HTML Channel is "greyed out"

My Roku Express channel has suddenly greyed out and cannot be accessed. Prior to that, I was just getting the word Roku bouncing about on my screen. The normal screen was absent. I've unplugged and replugged but the HTML channel for Roku remains greyed out and not accessible at all. Thanks. banyantreehouse@gmail.com

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renojim
Community Streaming Expert

Re: Roku Express HTML Channel is "greyed out"

HTML?  Do you mean HDMI?  Try a different HDMI cable or a different HDMI input on your TV.  Also, unplug the power from both your TV and your Roku for several minutes and then try again.

Oh, and edit your post and remove your email address.  Posting your email address in a public forum is just inviting scammers to contact you.

Roku Community Streaming Expert

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I am not a Roku employee.
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