Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.

I just got a new Roku Express 2019, from Amazon, ironically - any time I try to watch a show on Amazon Prime, I can't get more than 5 to 10 minutes before the Roku reboots. I've removed the channel, restarted the Roku, and then added Amazon again with no luck. Thoughts?

4 Replies

Anyone?

I have the same issue and there are alot of people with that same problem on reddit with no solution that works, i hope roku has a solution for this.

Same problem here with prime and Fubo only. You tube works with no issue with same setup. On same TV and wifi, old PS3 runs Prime no issue. Problem is related to Roku.

I fixed it on mine - I was using a shared USB power block to power both the Roku and my Magic Jack. I went to a higher output block and the issue went away.