I just got in touch with my father-in-law and looked at his Roku account. But, before I get into that, I had a thought
When he gave me the Roku, it was setup with his wifi settings and everything. I've done a factory reset (which erases wifi data, right?), and can't input my input wifi network info (because it doesn't boot.) So, if there's something wrong with the account, how does the Roku know? It can't even get online yet because it doesn't know my wifi settings.
It seems to be a hardware issue. What do you think?
EDIT: I unlinked the Roku, and the problem persists.