Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Mule_Skinner
Level 8

Roku Contacts from the web

I can't vouch for these but a Google search comes up with the following:

https://roku.pissedconsumer.com/customer-service.html

Complaints/ Feedback:

  • (408) 556-9391

Headquarters:

  • (408) 556-9040

 

https://www.elliott.org/company-contacts/roku/

Stephen Kay
Senior Vice President & General Counsel, Roku, Inc.
150 Winchester Circle, Los Gatos, CA 95032
accessibility@roku.com
Phone number: 408-556-9391
Fax number: 408-364-1260

 

Start calling folks...I am.

 

Forgot one...

 

Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580
Telephone: (202) 326-2222

 

 

...Just got off with tech support.  They told me to give them until 12/7 so they can try and fix my problem.  Not great but not like some of you folks...2 months...ouch!  They also told me the 10.0 rollback is suspended from Roku's end.

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