Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Wyvern
Level 8

Roku Channel playing 2 audio tracks at the same time

Season 2 episode 16 of Naruto has 2 audio tracks playing over one another, the first is english, the second sounds like japanese but it's difficult to tell.

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3 REPLIES 3\
StreamerUser
Level 20

Re: Roku Channel playing 2 audio tracks at the same time

You neglected to mention the app/service used.

Contact the app publisher/service provider about the issue.

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Wyvern
Level 8

Re: Roku Channel playing 2 audio tracks at the same time

I did say it was the Roku Channel, you just didn't read the title.

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StreamerUser
Level 20

Re: Roku Channel playing 2 audio tracks at the same time

Ah, you mean The Roku Channel app.

You'll need to contact Roku directly and report the content issue:

Chat or email:        https://support.roku.com/contactus        (choose setup/ultra/other/need more help?)

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