Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku Channel App-Cold Case Freezing mid video

My wife is watching cold case on the roku channel/roku app on our Roku at home

Episodes in season 6 stop mid stream or continue to stutter and load.

connectivity is excellent and have 12mbps download speed

 

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