Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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miss_santos21
Level 7

Roku 65S425 TV Speakers Stopped Working

Spoiler
Spoiler
TV speakers stopped working, remote volume buttons work & is not on mute, checked TV speaker settings were set to “on”, replaced the HDMI cord with a known working one. Can not get sound via Cable Box, Netflix, Hulu or YouTube. Bought in Dec 2019
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suka
Level 7

Re: Roku 65S425 TV Speakers Stopped Working

replaced Roku when lost sound on it and went from stick to premiere and now have lost sound too. HELP!

This is ridiculous, We have lost sound for 2nd time with Roku, tv sound works great but no sound through Roku unit.

 

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