Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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jmeller19
Level 7

Roku 4 Froze in startup

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Roku 4 player is stuck on startup page. I've done reset and hard reset but no success. I didn't reboot it. Just turned on one day and it was in startup mode. Any ideas?
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1 Solution

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boogernose
Level 18

Re: Roku 4 Froze in startup

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If you have a MicroSD stuck in it remove it then

unplug it and count to 30 before you plug it back in.

Keep the memory thing out for now.

---A problem clearly stated is a problem half solved---.

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7 REPLIES 7\
boogernose
Level 18

Re: Roku 4 Froze in startup

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So its not showing you the Home screen?

---A problem clearly stated is a problem half solved---.
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jmeller19
Level 7

Re: Roku 4 Froze in startup

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Nope, just stuck in the startup mode with the dancing letters. Changed HDMI cord and electrical cord and didn't do anything.
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boogernose
Level 18

Re: Roku 4 Froze in startup

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If you have a MicroSD stuck in it remove it then

unplug it and count to 30 before you plug it back in.

Keep the memory thing out for now.

---A problem clearly stated is a problem half solved---.

View solution in original post

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jmeller19
Level 7

Re: Roku 4 Froze in startup

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That worked! So do I have a bad microSD card or should I even bother to put a new one in?
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boogernose
Level 18

Re: Roku 4 Froze in startup

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Theyre not very expensive supposedly helps from Channels reloading I dunno....

---A problem clearly stated is a problem half solved---.
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jmeller19
Level 7

Re: Roku 4 Froze in startup

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Ok thanks for the help
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XTerrax75
Level 7

Re: Roku 4 Froze in startup

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I am so glad I checked the community post before tossing my roku. Removing the SD card took care of the issue.

I was on with support and they told me my roku was bad. I haven’t had it that long and My favorite part was he said “as it is a electronic device we could not predict the lifetime”