Playback Issues - Audio/Video & Power

[jmeller19]

Roku 4 player is stuck on startup page. I've done reset and hard reset but no success. I didn't reboot it. Just turned on one day and it was in startup mode. Any ideas?

[boogernose]

So its not showing you the Home screen?

[jmeller19]

Nope, just stuck in the startup mode with the dancing letters. Changed HDMI cord and electrical cord and didn't do anything.

[boogernose · Accepted solution]

If you have a MicroSD stuck in it remove it then

unplug it and count to 30 before you plug it back in.

Keep the memory thing out for now.

[jmeller19]

That worked! So do I have a bad microSD card or should I even bother to put a new one in?

[boogernose]

Theyre not very expensive supposedly helps from Channels reloading I dunno....

[jmeller19]

Ok thanks for the help

[XTerrax75]

I am so glad I checked the community post before tossing my roku. Removing the SD card took care of the issue.

I was on with support and they told me my roku was bad. I haven’t had it that long and My favorite part was he said “as it is a electronic device we could not predict the lifetime”