Ever since I upgraded to a soundbar, I have notice that audio skips a few seconds every minute or so. I tried different settings like changing the audio settings.. The problem only occur if I play the program in surround. It doesn't happen in stereo. None of the other device have this issue.
The only way i get around the issue so far was for me to plug the Roku directly to the HDMI in on the soundbar. When the sound isn't routed through the TV, it works fine. Unfortunately, plugging in the Roku into HDMI In on tv result in video issues.
Re: Roku 3800x Streaming Stick audio drop out issue
@paulsiu Thanks for letting us know about the issue you're seeing. Could you please provide a few specific examples of 1) streaming channel and 2) an example content title that you observe this issue with?
What current settings are selected in Settings>Audio on your device?
With more information, we can pass this along to the team to take a closer look.