Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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aamm34
Level 7

Roku 3600X

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My roku streaming stick continuously shuts off and then repowers itself back on again. Any suggestions on what to do?

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makaiguy
Level 21

Re: Roku 3600X

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@aamm34 wrote:

My roku streaming stick continuously shuts off and then repowers itself back on again. Any suggestions on what to do?


If you are powering your Roku by plugging into the USB port on the TV, try powering from house power via the USB power adapter that came with the Roku. Many USB ports only supply 0.5 amp or less, which is not enough to power a Roku reliably.

If you don't have the Roku adapter handy, any other you have from another device should work as long as the fine print on it says it outputs at least 1 amp.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

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makaiguy
Level 21

Re: Roku 3600X

Jump to solution

@aamm34 wrote:

My roku streaming stick continuously shuts off and then repowers itself back on again. Any suggestions on what to do?


If you are powering your Roku by plugging into the USB port on the TV, try powering from house power via the USB power adapter that came with the Roku. Many USB ports only supply 0.5 amp or less, which is not enough to power a Roku reliably.

If you don't have the Roku adapter handy, any other you have from another device should work as long as the fine print on it says it outputs at least 1 amp.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi

View solution in original post

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