Help

Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
KCC
Level 7
‎09-05-2020 12:46 PM

Roku 3 with USB Media Player issues after update

Hi all, I have noticed that since the Media Player update when I try to load a folder with music files, MP3's, I get bounced back to the home screen after a delay of a few minutes or longer.   If I try to open a folder with 500 or less songs in it then I seem to be okay.  Never had this issue with the old version of Media player.  Is there now a hard limit to the number of files?  Any insight would be great!

Tags (1)
0 Kudos
Reply
1 REPLY 1\
renojim
Community Streaming Expert
‎09-05-2020 01:51 PM

Re: Roku 3 with USB Media Player issues after update

There's plenty of threads on here about the update.  One of the many problems mentioned is that it can't handle large music collections.  Look around, but you'll see so far there's no resolution.

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos
Reply