Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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halifaxsteve
Level 7

Roku 3 will not connect with my Yamaha RX S601 AVR

I have my roku 3 connected to an open hdmi port on my yamaha avr and i get nothing. no video no audio.  i go to the hdmi input option of my avr and there is nothing recognized for that port.  I tried a factory reset for my roku. still nothing. i have tried other hdmi cables that work for my bluray and satellite tv box.  It worked fine with my new Sony AVR in another room.  i currently have it connected directly to my tv and it works. help. 

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makaiguy
Community Streaming Expert

Re: Roku 3 will not connect with my Yamaha RX S601 AVR

If the Roku works elsewhere, it sounds like a problem with the AVR.  Have you tried a different HDMI port on the AVR?    Do other devices with an HDMI output work in the problem port? 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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halifaxsteve
Level 7

Re: Roku 3 will not connect with my Yamaha RX S601 AVR

thanks for getting back to me.

i've tried other ports that i know work. and nothing.  i've tried other cables and nothing. i have reached out to yamaha.  i tried turning off the "one click" and nothing. i just reset to factory settings again and nothing. i'll try to connect working devices to other ports on the avr and see if they are recognized.   

 

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halifaxsteve
Level 7

Re: Roku 3 will not connect with my Yamaha RX S601 AVR

Bingo!  I moved known working devices to open ports.  they worked.  i hooked up the roku and it now works. Go figure.  I guess the working device kicked the port to handshake.  Cheers

 

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makaiguy
Community Streaming Expert

Re: Roku 3 will not connect with my Yamaha RX S601 AVR

Very strange but glad you got it all working.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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halifaxsteve
Level 7

Re: Roku 3 will not connect with my Yamaha RX S601 AVR

strange - story of my life lol. 

 

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