Playback Issues - Audio/Video & Power

[Plaidski]

My #Roku3 keeps timing out and returning to the home screen. This happens while watching FUBO, Britbox, Roku Channel and others. I can watch say 5 minutes and it times out and returns to home screen. Oddly, does not happen w/ Netflix

Tried to restart, etc., the broadband timer is turned OFF and it still happens.

Noticed that there was a system update 9.3 on 4/7/2020 - COINCIDENCE?

This is very annoying. Please help!

[RokuDanny-R]

@Plaidski 

Thanks for the note.

We are currently looking into this issue and will keep you posted.

Thanks,
Danny

[Plaidski]

Well... after waiting days for Roku to come up with an answer... I by chance swapped my HDMI cable for a high speed HDMI cable w/ ferrite cores and the problem is gone.

[cadisgood]

Hello:

Today my Roku was timing out and returning to the home screen after 3 minutes of playing a movie, a TV series, or a TV show. It happens in Xfinity streaming and in TNT streaming. I will look at my HDMI cable and see if that makes a difference, otherwise I will need help.