Playback Issues - Audio/Video & Power

[Matt1141]

Hi guys. I've got an original Roku 3 and the last few days whenever I've turned my TV on the Roku is on the reset screen (the dancing Roku logo). It doesn't get passed this and I have to take out and put back the power lead and it'll be fine afterwards. I can only assume it's resetting itself whilst TV is off, seems fine when I'm using it. Any advice would be greatly appreciated.

[RokuTannerD]

Hi there

Thanks for reaching out. We have an update to share. Please follow the steps outlined here to help update your device:
https://support.roku.com/article/115012351368

This should help get things back on track for your device. Please let us know if you are still encountering an issue after performing a system update.

Thanks,
Tanner

[Matt1141]

Hello,
That appears to be a dead link.