Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Roku 2 audio dont working when headphones plugged in

Roku 2 audio not working when headphones plugged in at the hand control or at the app no headphones icon. What can be done?
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