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Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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rwhewitt
rwhewitt
Level 9
‎02-07-2018 10:29 AM

Roku 2 XS Home Screen acting up and enlarging 3 times size

My Roku 2 XS Home Screen will not retain the composite 4:3 ratio when exiting from a channel such as Hoopla or NBC, just to name a few. The screen enlarges to three times its size. I have to reset the box by pulling the power and reconnecting. Roku reboots and the normal 4:3 home screen returns. This is becoming more frequent. Anyone else having this problem? what could be causing this?
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6 Replies
Elijah_Baley
Elijah_Baley
Level 9
‎02-07-2018 10:44 AM

Re: Roku 2 XS Home Screen acting up and enlarging 3 times size

The Roku 2 XS is a pretty much dead platform and has been for years. Roku stopped support for the 2 XS many years ago. I sold mine a long time ago to someone that simply wanted it because it was a "special edition" that had "Angry Birds" and having it on the account would put "Angry Birds" on all compatible Roku on the same account.

My suggestion is to get a new Roku and forget about the XS. 

BTW: The reboot bug you are seeing impacts many, but not all, XSs but once it manifests on an XS it almost never goes away. That is the primary reason I got rid of my XS.
Two Roku Ultras, three Roku 3s and a Roku 1
"Part of the secret of success in life is to eat what you like and let the food fight it out inside." Mark Twain
Van Roy's Law: An unbreakable toy is useful for breaking other toys.
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jeffrok
jeffrok
Level 12
‎02-07-2018 10:56 AM

Re: Roku 2 XS Home Screen acting up and enlarging 3 times size

To the OP, you'll be very happy with any new Roku you buy.. the speed difference between the Roku 2 XS and a model from 2016 or newer is night and day.
Yeah, I got some Rokus.
https://youtu.be/d1CSEeqWl10
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RokuDale
RokuDale
Level 9
‎02-07-2018 04:08 PM

Re: Roku 2 XS Home Screen acting up and enlarging 3 times size

To the OP, are you connected via hdmi or composite to your TV?
If hdmi, what model/brand TV are you using.
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BigT13
BigT13
Level 7
4 weeks ago

Re: Roku 2 XS Home Screen acting up and enlarging 3 times size

Try restarting the system.  go "Settings/System" then down to "System Restart"!  My Roku 1 (my first of 3 Rokus) suddenly enlarged, and this fixed it!

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Vali22
Vali22
Level 7
4 weeks ago

Re: Roku 2 XS Home Screen acting up and enlarging 3 times size

I have a new Sharp Roku TV and I have the same problem OTA channels enlarged and YT and Movies on free channels HELP !

I called sharp but they suggested getting in touch with ROKU. so Roku if youre reading this update it to original state when I bought the TV few months ago.

I wish i could opt out of automatic updates , they changed the menu and made the TV almost unusable.

Very frustrating.

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Vali22
Vali22
Level 7
4 weeks ago

Re: Roku 2 XS Home Screen acting up and enlarging 3 times size I called Rokuthey said to call Sharp

I called sharp and they said that thyr'e working on it. They will update the Roku system.

We tried a reset button on Tv and that didnt change the zoomed video.

Very nice person on SharpTV  support.

 

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