Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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tiosan
Level 7

Roku 2 XS 3100X 24 FPS

Can anyone confirm that the Roku Model 2 XS 3100X with 8.0.0 F/W can play out at native refresh rate such as 24 FPS. Can it support this from both Netflix and a local media file? Thanks
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5 Replies
alizona
Level 7

Re: Roku 2 XS 3100X 24 FPS

I'll try to help you out. I have an XS w/8.0 but you're going to need to tell me how to confirm what you're looking to find out.
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atc98092
Level 16

Re: Roku 2 XS 3100X 24 FPS

I just booted my 2 XS, and I don't see the menu option for auto refresh rate. I'm on build 8.0.0 4128.
Dan
Roku Stick (3600), Ultra (4640), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
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trekkeriii
Level 10

Re: Roku 2 XS 3100X 24 FPS

I think that feature was only added to 2016 and newer models. My Roku 3 did not get this, either.
http://trekkeriii.com/Roku_PHP_list.php
Router - ASUS RT-AC68U
ISP - TWC - 50 Mbps/5 Mbps
Net+ Cert
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tiosan
Level 7

Re: Roku 2 XS 3100X 24 FPS

Thanks for responding. I will buy a new unit,
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richeydog
Level 8

Re: Roku 2 XS 3100X 24 FPS

"trekkeriii" wrote:
I think that feature was only added to 2016 and newer models. My Roku 3 did not get this, either.

Yep...24fps is only available on current generation Roku 4k devices.

https://support.roku.com/article/115012823268-how-to-change-the-display-refresh-rate-to-match-the-na...
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