Hi All,
despite being able to get DD+ Atmos from Amazon Prime on the Roku, I am only getting DD 5.1 on the Disney plus app. I saw a table on Disney plus website (I think) that said Roku SS+ will provide Atmos for Disney plus. Any ideas ?.
I am in the UK using it with a Samsung Q9FN and Sonos arc through an ARC connection
Many thanks,
Jan.
1) Make sure your audio mode settings are on are on "Auto" (both HDMI and Audio mode)
2) Otherwise, try uninstalling the D+ app, ** restarting the Roku ** (must do this step), then reinstalling the D+ app.
3) As a last resort, do a factory reset of your Roku
All three of the above have been successful at enabling/restoring 5.1 and/or Atmos for D+ and other apps.
Hi @StreamerUser ,
Thanks for the detailed response. I have now tried all three actions with no success. Given I get DD+ Atmos from Prime Video , I don't believe it can be the cables, TV or Sonos arc. It must be something with the Disney + app on the Roku Streaming Stick plus - maybe a UK issue. Not sure what to try next as I only bought the Roku to get DD+ Atmos for Disney plus. I've got the App on my Samsung TV but that only provides DD+ 5.1 .