Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Resets to home when the Roku 4800R is first started

I have a Roku 4800R Ultra and when I play Disney+ it stops and the menu goes to home by itself. It does this at starts only. I have tried resetting it and updating the software. 

It's done it since I got it, but I wanted to try what I could find first.

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