Playback Issues - Audio/Video & Power

[Clearancequeen]

There is a red line at the top of my display screen. Not sure what it is. Looks to be an arrow of some sort. Thought it could be an overheating message/maybe a not connected to internet message/overheating message. NOT SURE! But everything is connected and working fine, just concerned my roku is broken and causing a shortage and damaging my HDMI ports from this error. 

[RokuDanny-R]

@Clearancequeen 

Thanks for the inquiry.

Can you provide us with a screenshot of the issue that you are seeing?

Please keep us posted.

Thanks,
Danny

[RokuTannerD]

@Clearancequeen Thanks for the note. We took a look and it appears that you may be referring to the red arrow used for the 'Love Balloons' theme between the Home screen clock and the Options * text on the Home screen. 

You can go into Settings>Themes and change your theme to another selection if you'd like to remove the red line/arrow. 

Thanks,

Tanner

[DeannaSmall]

Hi, I an experiencing the same issue but I have not been able to remove it.