Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Bruce94707
Level 7

Receiver shuts off while watching Roku

Our receiver shuts off periodically while watching from Roku -- three or four times during a movie.  Receiver message is "check speaker wires".  Doesn't happen with watching from our cable box.  My impression is that the somehow the output from the Roku is overloading the receiver.  I've installed fans to cool the receiver, but it didn't stop the receiver from shutting off.  Suggestions?  Time for a new receiver?

0 Kudos
1 REPLY 1\
DBDukes
Community Streaming Expert

Re: Receiver shuts off while watching Roku

@Bruce94707 

Maybe.

Or, post the receiver brand and model, along with the Roku model number (Settings > System > About). Perhaps someone had a similar setup and has a solution that applies to that particular setup.

DBDukes
http://www.dbdukes.com/
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee.
0 Kudos