Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
I just purchased a second Roku Ulta. And the new unit randomly goes black and shows static, goes black again and then the picture comes back up. This happens randomly no matter what I am doing on it. I have tried changing HDMI cables with ones that are known good. And still does it. Do I need to return it?
I also just bought a Roku Ultra on Thursday and no matter what we are watching it randomly goes black adn then to white snowy screen. After a bit of time goes black again and then the picture comes back up. The whole time the sound works. I have tried switching HDMI cables. I have tried changing display settings and nothing has worked, it continues to do the same thing.
Update. It was my HDMI soundbar that caused the issue. The direct connection fixed the issue. Bummer it won't work with my soundbar, just going to connect the TV audio to it and I should be good.
