Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

ROKU player problem

The status light in front of the ROKU player flashes once each time I press a remote button, so the tv is not turning on at all.

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Roku Employee
Roku Employee

Re: ROKU player problem

@Pgomez 

Thanks for the note.

Can you please clarify the issue that you are experiencing? Does your Roku device and remote control the power of your TV normally? What Roku device model do you have? Have you tried plugging your device into another HDMI port on our TV to see if that resolves the issue?

Please keep us posted and we will continue to assist you further from there.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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