This is driving me nuts.
My Roku XD is connected to my Sony amplifier, which in turn connects to my LG TV.
I've had two problems with this setup, starting about a month ago. Originally, I had CEC enabled on the amplifier and the TV. I *NEVER* have had "one-touch play" enabled on the ROKU. About a month ago, whenever I turned off my system (TV and AMP), about a minute later everything would power back on and the ROKU menu would be displayed, regardless of what I'd been watching before. So, it's activating the amplifier, via the HDMI port it's connected to, which in turn switches the TV on.
So, I disabled CEC on the amplifier while keeping the "audio return" feature active--so that I can use the volume control on the TV to change the volume. That solved the problem of the Roku box switching the system back on when I really want it off.
However, I now have a worse problem. When I change the volume (whether using the TV or AMP control), the screen goes blank for about five seconds while the volume changes, and then it returns to whatever I was watching with my Roku.
The ONLY way I've found to "fix" this is to disable the amp speakers altogether and use just the TV speakers. That's obviously not an acceptable solution.
This is *clearly* a problem with the Roku, and doubtless is connected to an update. (The Amp is not online and no updates area available in any case.) My Roku is running Version 9.0.0, build 4084.
I'm ready to trash the Roku altogether and just use the built-in apps on the TV. At least they work.
Thank you for your response.
The model is actually a 4640X-Roku Ultra. As of tonight, it is running software version 9.0, build 4114-29. While I requested an update when I did the above post, it told me none was available, so it clearly auto-updated since I posted the above. I've been told that Roku pushes the updates out on a schedule, but not to all devices simultaneously. That makes sense--Microsoft does the same thing, except for critical updates. So, depending on the schedule, 4640X devices could be running different versions of the software while showing they are running the "Most current." Again, Microsoft Update does that, too, except that there's a way to really force an update by going directly to Microsoft.com.
So...the most recent update seems to have fixed the HDMI problem. But now I'm getting another problem. My Roku is hard-wired to my network. I've set the router to give traffic on the Roku device priorityl, so network timeouts should not come from my LAN but from some other source. However, when using Roku with Netflix, I keep getting time-out errors. I only get these when using the *Roku* and with Netflix.
If I attempt to pull the exact same Netflix video on my notebook or on the Netflix app on my TV, it runs fine even while Netflix via the Roku runs about 10 seconds, stops to reload, then another ten seconds, etc.
Roku in the past has provided exemplary service, but the Ultra boxes have had problems, including deficient fans that resulted in a massive recall. At least I have alternatives when the Roku fails