Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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MediaMan812
Level 7

ROKU ULTIMATE WON'T WORK WITH THE SD CARD INSERTED

I HAVE A BRAND NEW ROKU ULTIMATE WHICH SUDDENLY STOPPED WORKING.  I UNPLUGGED IT AND LET IT SET FOR A MOMENT.  I RE-CONNECTED EVERYTHING AND GOT THE SAME RESPONSE.  I REPEATED MY INTENTIONS BUT I LEFT THE SD CARD OUT AND IT WORKS AGAIN.  I REPEATED THE PROCESS WITH THE SD CARD IN IT AND WAS BACK TO SQUARE 1.  NOW I HAVE IT WORKING AGAIN MINUS THE SD CARD.  PLEASE ADVISE!!!!

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andyross
Level 15

Re: ROKU ULTIMATE WON'T WORK WITH THE SD CARD INSERTED

The data on the card may have become corrupted. Try inserting it after the Roku is booted up. If it just hangs up on 'loading SD card', then it is corrupted. You can put it in another device and reformat it, then put it back in the Roku and it should then ask to reformat it in it's own format. I had something similar happen with my Roku 4.