Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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jlhcarm
Level 7

ROKU Premiere overheating vs Ultra

I've had my Roku premiere a little over a year.  It has started displaying the overheating message.  I have it setting on top of a cabinet (not inside) out in the open.  We even have a fan blowing on it now and it still overheats.  Worried as the troubleshooting says, if it keeps happening to not use the device.  I had this happen with a streaming stick which died.  I was hoping the premiere (being a larger device) would manage heat better?  Wondering if I should replace with an Ultra as that is even bigger form factor and might manage heat better?     I just ordered the extender to see if that helps the premiere but I don't see how it will as the device has always been out in the open.   Not sure where else I can move it to that would be any cooler.  

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