Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

ROKU Premiere Overheating

After 5 months, my Premiere device is overheating.  I've tried 3 times today to unplug and reattach, but it lasts for about 10 minutes.  Tried ordering the extender, but it won't accept my S/N.  Not a great way to start the long weekend.  Are there other things I should try?  Not impressed.  

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