Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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ROKU Premiere Overheating at 13 months after purchase

My ROKU Premiere purchased on December 5th 2019 has started overheating consistently after about 15 minutes of usage. It is operating where it has been for the last 7 months. Its slightly in front of and below a 32" TV, not a particularly hot location at all.  When an electronic device begins overheating like this it is a classic failure mode for electronics. When I inquire about a warranty exchange I receive a message that my device is not eligible. I can only assume I had a 12 month warranty that just ran out last month.  I am very disappointed with ROKU, expect better quality than this.

 

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Re: ROKU Premiere Overheating at 13 months after purchase

just keep a bucket of ice on it.

---A problem clearly stated is a problem half solved---.
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