Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Mgb1010
Level 7

RCA plug audio output doesn’t work with Roku

My  (not a smart TV) Samsung flat screen is connected to my Roku Express via HDMI. I’d like to use headphones connected to the audio out RCA jacks on the TV. Or, I have a blue tooth streaming device that can plug into the RCA jacks. I have tried various audio settings on both the Roku and TV but no sound from the jacks.

I can’t try the jacks using cable or antenna reception (vs Roku) because neither are available.

can’t figure out how to get sound from the RCA jacks.

Help please!

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3 REPLIES 3\
makaiguy
Community Streaming Expert

Re: RCA plug audio output doesn’t work with Roku

What is the tv model number, so somebody can look up it's manual?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
Note: I am not a Roku employee, just a user like you.

Roku Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Roku Streaming Stick 3600
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Mgb1010
Level 7

Re: RCA plug audio output doesn’t work with Roku

TV Model # UN 32J4000EF

I have read through the manual. The RCA jacks should work with or without the internal speakers being on.

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Mgb1010
Level 7

Re: RCA plug audio output doesn’t work with Roku

TV Model # UN 32J4000EF

I have read through the manual. The RCA jacks should work with or without the internal speakers being on.

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