Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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BethLK
Level 7

Protected license content error

Both Disney+ and Peacock. I am not able to watch anything. Was working just fine yesterday and then all the sudden stopped and then gave me this error code. Have done a network connection restart and have restarted my tv. Nothing is working. 

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renojim
Community Streaming Expert

Re: Protected license content error

Did you restart your mode/router?  Where are you located?

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StreamerUser
Community Streaming Expert

Re: Protected license content error


@BethLK wrote:

Both Disney+ and Peacock. I am not able to watch anything. Was working just fine yesterday and then all the sudden stopped and then gave me this error code. Have done a network connection restart and have restarted my tv. Nothing is working. 


Try:

1) Check for updates:  Settings/System/System updates/Check now - try again

2) Restart Roku TV: Settings/System/Power/System restart/Restart - try again

3) Unplug your Roku TV from AC power for 5-10 minutes - try again

StreamerUser
Roku Community Streaming Expert

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