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mkcheznous
Level 8
‎07-04-2020 02:04 AM

Problem playing BBC Iplayer programs on Roku LT 2400eu

For several days I have been unable to play any programs via the BBC Iplayer App on my Roku LT 2400 device.
The App launches fine but when I try to play a program I get a 2001 error with a message that something is not working.

The BBCIplayer website says they have issued a fix but despite my device and App being on the latest version it does not work on my device.

Is this going to be resolved or will Iplayer no longer be supported on my device?

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makaiguy
Community Streaming Expert
‎07-05-2020 09:15 AM

Re: Problem playing BBC Iplayer programs on Roku LT 2400eu

@mkcheznous wrote:

For several days I have been unable to play any programs via the BBC Iplayer App on my Roku LT 2400 device.

...

Is this going to be resolved or will Iplayer no longer be supported on my device?

According to this BBS page, the LT 2400 is a supported device for BBC iPlayer.  Whether that page is actually up to date is a different question.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking " Accept as Solution.".

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