I just bought the Roku Ultra and installed the Roku Mobile App on my iPhone. I am using ear buds. I see the headphone icon on the TV, but no sound in my earbuds. What's up?? I paid a lot for the Ultra!
Just got an Ultra (6DEC20?) to allow for private listening. Problem is, out of the box, the sound is garbled for the earphones (tried different ones, same results). Sound from the TV itself is just fine, but not out of the remote's earphone connection. Tried moving the ULTRA away from other equipment. Didn't help. Tried taking the remote further way from other stuff (Radio, CD player/radio). This does not appear to be an RF interference issue. Also tried the two different earphones with a different remote for a different ROKU setup on a different TV and sound was just fine.