Hello, I have a Roku 3rd Gen 4200x with private listening. When i connect my headphones, the volume on the remote could not be adjusted and stuck at 100. I tried using the app on my iphone but the private listening feature said is not supported on my roku unit which clearly is a lie because my unit has the feature. Anyway, i saw that there is an update today and i was able to use the headset yesterday. Can anyone help? Is there a way to go back to a previous update so i can test if that is the problem?
I have the same (similar) issue: Roku 3 remote always worked fine then suddenly I tried to lower the volume from the Remote's rocker switch and it did nothing. I tried increasing the volume and it worked fine. Unfortunately, I raised it to 100%. I downloaded the Roku App onto my iPhone and it is unable to decrease the volume too. Everything else works fine. I saw an inline volume control on amazon for $1.99; maybe the only solution? Any assistance would be greatly appreciated.