Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Rmh1
Level 7

Prime video

Amazon Prime plays audio but no video. I've deleted and reinstalled, no success

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2 REPLIES 2\
sewingmach
Level 7

Re: Prime video

I am having the same problem.  It will play on my computer but not on my TV through Roku. 

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ManyCatMama
Level 7

Re: Prime video

Same here. Amazon Customer Support couldn't fix it. 

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