Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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rdengelsen
Level 7

Premiere exits Apps

Premiere exits Apps after program is put on hold for 3 minutes.   Then when I select Play, device goes to Roku advertising screen,  or attempts to load a new app that I don't want.  Have to restart the app and find the program again.  Restarted device several times with no change.   Very frustrating.   Been happening for a couple of weeks now.

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4 Replies
renojim
Community Streaming Expert

Re: Premiere exits Apps

If the screensaver activates, never press Play/Pause (or OK) to dismiss the screensaver.  Try using any other button and then press Play/Pause.  Alternatively, choose another screensaver or none at all.

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rdengelsen
Level 7

Re: Premiere exits Apps

TU.   I will try that.   

How do I choose another screen saver?

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renojim
Community Streaming Expert

Re: Premiere exits Apps

I think screensaver settings have been moved to under Themes from the Settings menu.

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rdengelsen
Level 7

Re: Premiere exits Apps

Thank u renojim.  The tip for getting back to the app when on pause works!  

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