We've been using our Roku Premiere+ for about 9 months now with no issues, but suddenly today we only get a black screen and no audio. Nothing else has changed in our setup, so I'm thinking it must have been a new update pushed out by Roku that broke it. Here's what i've tried:
- Unplugging/Plugging it back in. This shows the bouncing roku screen, then just goes to black screen.
- Using a different HDMI port and different HDMI cables. Didn't help
- Held the reset button on the back to factory reset it. This actually got me to the setup screens, but when I got to the point to auto detect display type it flashes to black screen again and stays like that forever.