Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 8

Premier + Issue

I have recently experienced a consistent problem with my Premier +. It is unable to access any of my channels. I tried to reset with no results. Other household Roku units are working without incident. Just the Premier + What is the approach to troubleshooting the problem or where do I obtain help? What are the signs of failure?

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Level 20

Re: Premier + Issue

Have you tried to set up your network connection again on your Premier+ ?
Settings > Network > set up connection
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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