Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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datholen
Level 8

Premier + Issue

I have recently experienced a consistent problem with my Premier +. It is unable to access any of my channels. I tried to reset with no results. Other household Roku units are working without incident. Just the Premier + What is the approach to troubleshooting the problem or where do I obtain help? What are the signs of failure?

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makaiguy
Community Streaming Expert

Re: Premier + Issue

Have you tried to set up your network connection again on your Premier+ ?
Settings > Network > set up connection
Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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