Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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jndb616
Level 7

Possible power issue, Roku won’t turn on, power light blinking

I bought a Hisense Roku about 3 years ago and it’s been a great tv, but about 3 weeks ago, I turned it off to go to work, and when I got home, the screen wouldn’t turn on. The red power button will cut on, then it will blink 2 or 3 times, and then it will do it again, in a cycle. I changed the power chord thinking that would be it but It didn’t stop. The screen will not turn on at all, and it’s incredibly frustrating. Is it a power issue? Do I need to get a new tv or is there something I can replace to make it work again?

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makaiguy
Community Streaming Expert

Re: Possible power issue, Roku won’t turn on, power light blinking

A number of TV manufacturers license Roku technology for inclusion in some set models and market them as "Roku TVs". Roku doesn't manufacture "Roku TV" sets, it only supplies the Roku operating system.

This sounds to me like a hardware issue that needs to be referred to the manufacturer of the set.

Hisense contact info:
https://www.hisense-usa.com/support/
1-888-935-8880

 

Roku Community Streaming Expert
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