Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Claire26
Level 7

Poor picture

When trying to watch  netflick  and other stream channel using my roku  box the picture good when starting  up but them get really dark where u cant  even see the picture 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Poor picture

@Claire26 

Thanks for the post.

Can you please provide more information about the issue you are experiencing? What channels are you experiencing this issue on? Are you using any picture modes on your Roku when streaming? Have you tried replacing the HDMI cable used to connect your Roku device as well as trying another HDMI port on your TV to see if that resolves the issue you are experiencing?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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