Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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JacyOnTheFly
Level 7

Pluto Crashing - Need Help

Can anybody tell me how to fix my Pluto app? All it does is crash repeatedly. I've uninstalled and reinstalled it. Restarted ROKU. I've done this multiple times. Any other fixes? Thanks.

 

-Jacy

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makaiguy
Community Streaming Expert

Re: Pluto Crashing - Need Help

After removing a channel, best practice is to clear the Roku's memory by restarting it before reinstalling the channel. Did you do this? Without the restart you may not get a clean reinstall.

Restart via Settings > System > System restart (for Roku TVs: Settings > System > Power > System restart)

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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