Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Patsy11
Level 7

Please HELP. Picture is Zoomed in. I don’t know how to get it back

It’s zoomed in an i can’t get back to regular mode. I can’t access options. Idk what to do. Please help. I already reset and nothing helped.

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2 REPLIES 2\
Fishface
Level 9

Re: Please HELP. Picture is Zoomed in. I don’t know how to get it back

Did you do a factory re-set of Roku?

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StreamerUser
Level 20

Re: Please HELP. Picture is Zoomed in. I don’t know how to get it back

@Patsy11 

1) Verify you didnt hit a Zoom/Picture Size button on your TV's remote - try again

2) Try a different HDMI cable, or HDMI port - try again

3)  Restart your Roku AND TV (pull the AC power for 3-5 minutes) - try again

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