Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Level 7

Playback switches to small box?

New to Roku

While watching a show the screen will go to the small box in the upper left corner (like when the show is done). How do I stop this?

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Level 18

Re: Playback switches to small box?

I have never seen this effect.  Is it a universal problem or does it occur on only specific channel(s)?

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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