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Playback Issues - Audio/Video & Power

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j007klein
Level 7
‎11-14-2020 12:47 PM

Playback ends about 8 minutes before end of episode

Recently Roku has started displaying the "end of episode" timer pop up about 8 minutes before the end of the episode and if you don't catch it before it times out, it jumps to about the end of the next episode. We're currently watching THE GOOD DOCTOR on HULU and this is getting really annoying. We have to stop the playback, go to previous episode and then restart the playback. 9 times out of 10 it goes immediately to the portion of the episode that was skipped, but a couple times we've had to fast forward to the spot.

What is going on? Seems to have started this following a recent update.....

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renojim
Community Streaming Expert
‎11-14-2020 05:43 PM

Re: Playback ends about 8 minutes before end of episode

You say recently "Roku has started displaying...", but this is clearly a Hulu issue.  Take it up with them.  Roku has nothing to do with the Hulu channel.

Roku Community Streaming Expert

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I am not a Roku employee.
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j007klein
Level 7
‎12-10-2020 05:15 AM

Re: Playback ends about 8 minutes before end of episode

EASY RENOJIM...... wasn't sure who the culprit was!! Sorry

OK, so I'll get in touch with Hulu.

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