Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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gakroeger
Level 7

Playback crashes on only one of three Roku express players

Using Roku express players on three tv's with youtube tv streaming. On one tv only the playback of library selections crashes frequently and goes back to the RoKU home screen. This is especially annoying because of the forced viewing of commercials. Every time the playback crashes it forces you to go back to beginning and watch all the same commercials again UNACCEPTABLE. Anyone else having this issue? It seems obvious that the problem is with on ROKU player.

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Basil
Level 10

Re: Playback crashes on only one of three Roku express players

Try removing the YouTube app. 

Next reboot the Roku. Do not skip this step.

Add YouTube. Launch it, and sign in again.

If the issue still occurs, there may be a problem with that particular Roku. Return or exchange it, if you can. Or, get Roku to provide warranty replacement.
Basil
https://www.basilsblog.com/
Roku Ultra (4660)
Apple TV (5th gen), TiVo

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Roku boxes from every generation.
Apple TV (2nd, 3rd, 4th gen)
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