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Solving playback issues

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JohnEH
Reel Rookie
‎03-16-2022 05:11 AM

Picture suddenly only black, blue, & red, and very dark.

Everything normal, then the problem this morning. Regular TV and streaming are both affected.

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andyross
Roku Guru
‎03-16-2022 06:58 AM

Re: Picture suddenly only black, blue, & red, and very dark.

Is it a Roku TV? If so, Roku only supplies the software. You will need to contact the manufacturer (TCL or similar) and check if it's something covered under warranty.

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JohnEH
Reel Rookie
‎03-16-2022 07:05 AM

Re: Picture suddenly only black, blue, & red, and very dark.

Thanks. Problem solved by shutting down, waiting 15 minutes, restarting.

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