Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Overheating at all times.

We've only had our Roku Roku Premiere (3920 series) for a couple months. I've tried all sorts of ways to get the overheating to stop but it keeps happening. Basically this unit is broken and it seems like there isn't any other option to get a replacement without us buying a new. We never kept our receipt because our other unit works great. 

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