Solving playback issues

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Rlalum72
Channel Surfer

Outdoor TV channel crashing to Roku Home screen

It is still happening on my outdoor tv channel when watching the first episodes of meat eater and some episodes in other seasons

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3 REPLIES 3
reedog567
Reel Rookie

Re: Outdoor TV channel crashing to Roku Home screen

Tried all the fixes, even redid the one you posted Tuesday and still have the same issue.  Please credit my account until you get this resolved.

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Rlalum72
Channel Surfer

Re: Outdoor TV channel crashing to Roku Home screen

Got this reply from motv. They were great to work with and fast to reply

 

We have shared this information with our development team and they are working on an update to the Roku app that we hope will be released next week and will hopefully resolve this issue. 
 
We have already refunded the monthly payment back to your Roku payment method for this inconvenience. 
 
We will provide an update as soon as we receive one from our development team. 
 
Thank you.
 
MyOutdoorTV Support

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reedog567
Reel Rookie

Re: Outdoor TV channel crashing to Roku Home screen

Thank you for the quick response.  Look forward to the fix as the ROKU is currently unusable.  

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