Playback Issues - Audio/Video & Power

[smooth_kst]

My Roku just started switching through the apps and topics by itself. I did a factory reset and still the same. I've tried system restart also. Has anyone had this issue or am I just screwed?

[renojim]

If you take the batteries out of the remote does it still happen?  Is someone screwing with you by using a remote control app on their phone?

[smooth_kst]

Yes I've gone through factory reset and everything else I could think of. I have three in my home and this is the only one doing this.

[Tivoburkee]

How close are your neighbors? Maybe someone paired remote with your tv, its not working theirs so they are trying keys that are controlling yours? 

[classypiano]

The same thing is happening with our remote. It seems the back button is malfunctioning (probably sticking internally). It continued trying to back up all night, so it's not a neighbor playing with us. Batteries have been in and out. It's impossible to watch anything and may require a new remote. 

[makaiguy]

What model Roku do you have?

You can purchase replacement remotes for your model from Roku here: https://www.roku.com/products/accessories/player

You can also find them locally at many retailers like Walmart and Target.

If you do not have a Roku stick that requires a wifi-direct remote, there are many inexpensive universal infrared (IR) remotes you can purchase locally as well.  Just be sure it says it contains codes for Roko devices.