Playback Issues - Audio/Video & Power

Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues.
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Bruceyboy
Level 7

On screen alert message: Your Roku device is overheating, what can i do ?

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Last night an alert message appeared on the tv screen saying our Roku device was overheating. What causes this, what can be done to remedy the problem ? Thank you. Bruce. 

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makaiguy
Community Streaming Expert

Re: On screen alert message: Your Roku device is overheating, what can i do ?

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Roku's help page on this issue:

https://support.roku.com/article/226794787

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

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makaiguy
Community Streaming Expert

Re: On screen alert message: Your Roku device is overheating, what can i do ?

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Roku's help page on this issue:

https://support.roku.com/article/226794787

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.

View solution in original post

Bruceyboy
Level 7

Re: On screen alert message: Your Roku device is overheating, what can i do ?

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The advice given on the Roku answer pages (via the link shown below) was very helpful, thank you. Bruce. 

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